Terms & Conditions


Ordering process:

Once an order is placed on the website, an email will be sent to our sales desk . We will pull and check the stock ordered, draw up a quotation with a reference number relating to your order then a quotation will be emailed with our bank details on for you to process an eft payment. Kindly send us your proof of payment for processing purposes. Please do not make payment until a quotation is sent to you to confirm stocks are available.


Cape Watch Company Policy:



Please use your account number / reference when making any payments to Cape Watch.

Payments have to REFLECT on our bank statement before 2pm in order for goods to be dispatched. NO exceptions.

Proof of payment is NOT sufficient to dispatch the order.


Exchange policy:

All exchanges need to be processed within seven days

The original slip must be provided

A ten percent handling fee will be charged on all refunds

Faulty goods need to be exchanged within seven days of purchase

Special orders and items cut to size may not be returned.


Pricing & Discount structure:

Cape Watch is a wholesale goods company, prices displayed on the website are based on minimum orders.

Items subject to minimum orders : Clock movements & Batteries For quantities under 10 per style and size revert to affordable and competitive retail prices, Silver & Gold findings are subject to minimum of 5 pieces per style per size to qualify for wholesale prices. We reserve the right to change to retail prices at any time if customers cannot prove they are trade based.



Cape Watch Tools & Jewellery Supplies will not be held responsible for any injury or

damages caused by any products due to negligence or misuse


Products purchased from Cape Watch Tools & Jewellery Supplies are generally of a technical and

chemical nature. Please follow all instruction manuals, packaging warnings and safety procedures

supplied with the product. We strongly advise that you appoint a qualified person to install, apply or use

the product.